Responsible Social Gameplay Policy

SpinFox is a free-to-play social casino built for fun. We are committed to a safe, positive, and responsible entertainment experience. This policy explains the tools and principles we use to help keep play healthy. It complements our Terms of Service and Privacy Policy.

1. Entertainment only — no real money

SpinFox does not offer real-money gambling. Games are played with virtual Gold Coins that have no monetary value and cannot be won as prizes, redeemed, withdrawn, or cashed out. Winning or losing Gold Coins has no financial consequence. Success in social casino games does not imply future success at any form of real-money gambling.

2. Play in a healthy way

• Treat SpinFox as entertainment, not as a way to make money.
• Set personal limits on the time you spend playing and take regular breaks.
• Do not play to escape stress, low mood, or financial worries.
• Never let play interfere with work, study, sleep, relationships, or finances.

3. Optional purchases — stay in control

• Buying Gold Coins is entirely optional. You never need to pay to keep playing — free Gold Coins are available through daily bonuses, the wheel, and promotions.
• Decide a comfortable entertainment budget in advance and stick to it.
• Remember that purchases are for entertainment only and are non-refundable.
• Use device-level controls (e.g., screen-time, purchase approvals, and payment limits) to manage spending, especially in shared households.

4. Take a break or cool off

If you want to step away, you can take a break at any time. Contact us to request a temporary cooling-off period during which your Account is paused. We can set this up on request.

5. Self-exclusion and account closure

You may request permanent self-exclusion or close your Account at any time by contacting support@spinfox.net. Because Gold Coins have no monetary value, closing your Account does not involve any payout.

6. Protecting minors

The Service is strictly for adults aged 18 and over. We use age confirmation and verification measures to help prevent underage access. If you share a device, please use parental controls and keep your credentials private.

7. Signs it may be time to pause

• Playing for longer than you intended, or feeling unable to stop.
• Spending more on Gold Coins than you are comfortable with.
• Feeling frustrated, anxious, or low because of play.
• Hiding how much you play from people close to you.

8. Where to get help

If you feel your gaming habits are becoming a concern, confidential help is available. In the U.S., the National Council on Problem Gambling offers a free, 24/7 helpline: call or text 1-800-522-4700 or visit ncpgambling.org. Although SpinFox involves no real money, these resources can help anyone who wants support with gaming habits.

9. Contact

Our team is here to help with breaks, self-exclusion, or any concern. Email support@spinfox.net. SpinFox is operated by Healthy Rocket LLC.